Refund policy

Return & Refund Policy

NEXCART.AE Return & Refund Policy

We offer a 7-day return policy from the date of delivery.

Eligible Returns

• Product received damaged or defective
• Wrong item received
• Product significantly different from the description

Return Conditions

• Product must be unused and in original packaging.
• All accessories, manuals, and invoices must be included.
• Items damaged by misuse are not eligible for return.

Refund Process

• Once the returned item is inspected and approved, the refund will be processed within 5–10 business days.
• Refunds will be issued through the original payment method.

Non-Returnable Items

• Opened perfumes
• Used products
• Clearance and final sale items

For return requests, contact us at:
support@nexcart.ae